Returns / Cancellation Policy

Returns:
If you change your mind about a product you are entitled to return your item within 14 days from the day your order was delivered. The item must be returned in the same condition, with the accessories it shipped with and in its original packaging. You must pay for return shipping.

If there are any cosmetic problems with your item, they must be reported within 48 hours of receiving the goods, otherwise we will not be held liable. We will send a prepaid returns label to you to return the item if reported within 48 hours.

We will cover return fee for any hardware issues reported within 30 days of delivery, but outside of that time frame the customer must pay return postage.

To begin a return please email sales@combrotechnology.com or call 0161 237 9000 and provide order number and outline of request.

Repair:
If you have returned your item for repair it can take up to 10 working days to be returned to you.

Cancellation:
You can cancel your order so long as it has not been dispatched. If it has been dispatched, you will need to return the item to us for a full refund.

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